Dealing with Tenant’s Complaints of Your Rental Property

Managing rental property as your business is not as easy as it sounds. It is true that rental property is promising especially if you aim for steady income every month. However, there’s a lot of challenges as well including tenancy. Your tenant is one of the most factors of your success in your property investment business. Without them, you won’t get the income. Therefore, it is your priority as the property owner and landlord to make them happy. You need to make sure that the property you rented out is always in good living condition so your tenants will always stay happy. It sounds easy but challenging in some ways because it is hard to please everyone. It might be less challenging if you only have like one or two tenants. However, the challenges will level up if you have many tenants living on your property.

Dealing with Tenant’s Complaints of Your Rental Property

The most common tenant’s complaints

There are various complaints that tenants could give you. Small complaint may not affect that much. However, it can becomes worse when the complaints keep coming and the bigger problems arise. It can strain your relationship between landlord and tenants. And of course, it is not the thing you should be proud of when you have dispute with your tenants.

There must also be a time when you have tenants with different perspective, preference, and style. Those can cause some clashes here and there. It can cause you a massive headache if you don’t know what to deal with the situation. You need to do the conciliation and mediation to find the right solution for the parties included in the dispute.

Here are some examples of complaints that tenants have the most

Landscaping is one of the most complaints that every landlord could receive. It can be about simple things such as the placement or the choice of plants used in the common area of your property. It can also be about the lawns, maintenance, weeds, etc. Those seem simple but they are one of the most common complaints almost every tenants give to their property manager or landlord.

Children is also often included into one of the most common complaints of tenants. Children are basically active so they tend to run amok in a unit complex and make other tenants complain. The situation of children as the cause of complaints can be varied. It can be a friend visiting one of the tenants and bring their kids to the unit complex then causing some uncomfortable situation for other tenants such as screaming, breaking pots, etc.

Maintenance is also common to be complained by tenants. Maintaining the building to stay fit and be in good living condition is your responsibility as the landlord. However, if there is complain about the maintenance while you have been doing your best to keep it managed then you need to look through the situation well because not all complaint is your responsibility to take. Every individual condition regarding to the maintenance complaint is varied by the cause.