Cross-cultural collaboration in business is a common thing in this era of globalization. It is possible for your business tog row larger that the need of cross-cultural collaboration is increased. You may find yourself collaborating with clients from different countries. It is also common in business industry to hire workers who can work remotely. Hiring foreign talents is not uncommon as well. Therefore, it is important to know that there is possibility of cultural misunderstanding during the process. Cultural misunderstanding can affect negatively to your business. Therefore, it is essential to prevent your business from negative impacts caused by cultural misunderstandings.
Prevent your business from cultural misunderstanding’s impacts
There are many kinds of cultural misunderstanding possibly happen during your interaction with foreign clients, investors, etc. For example, you may get used to the small talk before conducting any business deals. However, people from different countries may prefer to get into the business right away. Not to mention that there might be gestures or expressions you unconsciously do that offend your clients due to different customs.
You can avoid all drama and negative impacts of cultural misunderstanding in many ways. If you have a meeting with potential clients, make sure to do your research in advance. You can read more about political environment and the historical perspectives. Those aspects may influence the way your clients behave during your professional interaction. Thus, they may have developed particular approaches to business. You can read the information from the internet or talk to someone who have cultural expertise or knowledge about this matter. This will benefit you in building positive intercultural working relationship.
Develop yourself to be more open-minded because it can help you to not judge easily or jump into conclusions. You may your clients behave differently than you at some points. Or, you may find their feedback to be aggressive instead of positive. Do not get defensive so easily when you face this kind of situation. Always give everyone the benefit of the doubt. Keep in mind that the differences can result in misunderstanding. Therefore, keep things in perspectives. You can start a discussion if it has gone too offensive.
Develop effective communication. Sometimes, effective communication can be delivered through bodily gestures and expression instead of words. Keep in mind that when you make intercultural working relationship, there may be times for misunderstanding due to language barriers. Not everyone speaks English. Therefore, you may have to learn more about body language. To make communication stay effective, use simple words that can be understood easily without double meaning by the others.
There might be some misunderstandings caused by different personality instead of cultural value. You need to learn the differences between the two to build successful intercultural working relationship. It is also important to give the others time to speak. Some people may may tend to talk a lot during business meetings. Therefore, make sure to give everyone time to speak without interrupting each other. Also, develop transparent communication to avoid misunderstanding. Instead of second-guessing, it is better to ask directly to understand things better.